I have not received my Samsung watch which was a promo when I purchased my mobile and...

GetHuman4030894's customer service issue with Samsung from December 2019

Help with my Samsung issue
First: share to improve GetHuman4030894's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4030894 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman4030894's own words
I have not received my Samsung watch which was a promo when I purchased my mobile and tablet on * September ****. Despite making four calls to your company in which I was assured they would notify the team and someone would get back to me nothing has happened. An hour ago I attempted to call and was put on hold for over **mns and was then cut off from the waiting list and disconnected. Is there anyone in your organisation that really cares about the customers or is this the way Sumsung treats everyone?

GetHuman4030894 did not yet indicate what Samsung should do to make this right.

How GetHuman4030894 fixed the problem

We are waiting for GetHuman4030894 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4030894
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 1371 others
0 customers following this


GetHuman4030894 started working on this issue
Dec 3rd, 2019 5:02am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies