I have not received my Samsung watch which was a promo when I purchased my mobile and...

GetHuman4030894's customer service issue with Samsung from December 2019

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The issue in GetHuman4030894's own words
I have not received my Samsung watch which was a promo when I purchased my mobile and tablet on * September ****. Despite making four calls to your company in which I was assured they would notify the team and someone would get back to me nothing has happened. An hour ago I attempted to call and was put on hold for over **mns and was then cut off from the waiting list and disconnected. Is there anyone in your organisation that really cares about the customers or is this the way Sumsung treats everyone?

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Samsung

Customer service issue
Reported by GetHuman4030894
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 1371 others
0 customers following this

Timeline

GetHuman4030894 started working on this issue
Dec 3rd, 2019 5:02am

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