I have a J* model. I accidentally moved pictures from gallery to album and want to mov...

GetHuman3560040's customer service issue with Samsung from September 2019

Help with my Samsung issue
The issue in GetHuman3560040's own words
I have a J* model. I accidentally moved pictures from gallery to album and want to move them back. How do I do this? Thank you.

GetHuman3560040 did not yet indicate what Samsung should do to make this right.

How GetHuman3560040 fixed the problem
When I accidentally moved some pictures from the gallery to an album I didn't know how to move them back. I contacted Samsung Help and they transferred them back for me. Terrific people!
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Samsung

Customer service issue
Reported by GetHuman3560040
Sep 9th, 2019 - a year ago
Fixed
GetHuman3560040 shared how to fix
Seen by 14 customers so far
Similar issue to 4315 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address

Timeline

GetHuman3560040 started working on this issue
Sep 9th, 2019 6:08pm
GetHuman3560040 confirmed the issue is fixed. Hooray!
Sep 9th, 2019 10:14pm
GetHuman3560040 confirmed the issue is fixed. Hooray!
Sep 9th, 2019 10:15pm
GetHuman3560040 confirmed the issue is fixed. Hooray!
Sep 9th, 2019 10:15pm