I bought a Samsung (Straight Talk) Galaxy J* Crown from Walmart, Amarillo TX, on...

GetHuman-sharing_'s customer service issue with Samsung from March 2019

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The issue in GetHuman-sharing_'s own words
I bought a Samsung (Straight Talk) Galaxy J* Crown from Walmart, Amarillo TX, on *******. Model: SM-****VL (GP). * days ago (when holding the phone to my ear), the volume softened so much that I could barely hear people talk. Today, the Walmart cell phone guru told me he can't find anything wrong with the phone* but, the sound is no better. The phone is under **-day warranty. I want to talk with Samsung Warranty in the USA, who can replace the phone.
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Samsung

Customer service issue
Reported by GetHuman-sharing_
Mar 27th, 2019 - 24d ago
I have an issue with Samsung too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-sharing_ started working on this issue
Mar 27th 12:12am