I bought a Samsung Galaxy note * s pen replacement off Samsung's website you shipped me...

GetHuman1777132's customer service issue with Samsung from March 2019

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Help with my Samsung issue
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The issue in GetHuman1777132's own words
I bought a Samsung Galaxy note * s pen replacement off Samsung's website you shipped me the wrong size s pen and it's too long and too wide I've been trying to resolve this issue for quite some time the customer service is very lousy disrespectful and just unacceptable you guys should be compensating me because I bought it and you shipped me something wrong the customer service is lousy no one seems to want to help me but you guys want my money that's not cool I feel like I've been misled by a company that have false advertisement all the customer service no one wants to help me my number is ***-***-**** I would like to speak with a CEO of supervisor manager not no regular employee somebody can can really help me figure this out I bought something that I cannot use that you guys shipped me the wrong part piece

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Samsung

Customer service issue
Reported by GetHuman1777132
Mar 15th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2635 others
0 customers following this

Timeline

GetHuman1777132 started working on this issue
Mar 15th, 2019 8:26pm