My phone , a Samsung Galaxy s* Edge, was reset to factory settings. After that many of...

GetHuman2211672's customer service issue with Samsung from February 2019

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The issue in GetHuman2211672's own words
My phone , a Samsung Galaxy s* Edge, was reset to factory settings. After that many of the apps keep closing after * seconds of opening. Especially the messaging app used to text.*When a text comes in I click to open it then a sec or * it crashes. This is happening with trying to open my gmail thru the icon.*I can use data to surf the web & I can make & receive phone calls.**Please call me as I can not access my email.***.***.**** thanks
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Samsung

Customer service issue
Reported by GetHuman2211672
Feb 15th, 2019 - 8 mons ago
I have an issue with Samsung too
Not resolved
Seen by 4 customers so far
Similar issue to 2404 others
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Timeline
GetHuman2211672 started working on this issue
Feb 15th 3:30am