I have ordered my phone two weeks ago and did not receive my phone due to a back order...

GetHuman1715080's customer service issue with Samsung from December 2018

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The issue in GetHuman1715080's own words
I have ordered my phone two weeks ago and did not receive my phone due to a back order. when I tracked my phone it stated that it will be expedited. yesterday it stated that my phone will be delivered at * PM fedex. I waited from * pm to *:**pm and no phone. When I called Fedex they told me they delivered at **:** am . There was no tag on my door. Fedex refused to deliver on the week-end stating that Samsung did not pay for a delivery on Sunday. This is so unfair I want my phone tomorrow , Please make it happen . This is not my fault. If you can 't deliver then do not call it expediting.
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Customer service issue
Reported by GetHuman1715080
Dec 8th, 2018 - 5 mons ago
I have an issue with Samsung too
Not resolved
Seen by 5 customers so far
Similar issue to 1886 others
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GetHuman1715080 started working on this issue
Dec 8th, 2018 3:04am