On ******** I purchased a *.* CF TL Washer ******** at JC Penny Store *****. The machi...

GetHuman-cawclw's customer service issue with Samsung from December 2018

2 views
 | 
1876 similar
 | 
0 following
Help with my Samsung issue
Next: our robot will wait on hold for GetHuman-cawclw to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-cawclw's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-cawclw may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-cawclw's own words
On ******** I purchased a *.* CF TL Washer ******** at JC Penny Store *****. The machine has since stopped working and does not go through the rinse cycle. *I have tried diligently to get this machine fixed to no avail. I am spending money at the laundromat and cleaners while my machine sits there gathering dust. I would like a full refund for this item. I have tried diligently to get JC Penny to address this issue and have not received any cooperation. At this time I am requesting a full refund for this item.
GetHuman-cawclw did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-cawclw fixed the problem
We are waiting for GetHuman-cawclw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cawclw fixes it.
This email address isn't valid

Samsung

Customer service issue
Reported by GetHuman-cawclw
Dec 7th, 2018 - 5 mons ago
I have an issue with Samsung too
Not resolved
Seen by 2 customers so far
Similar issue to 1876 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cawclw started working on this issue
Dec 7th, 2018 4:52pm