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Before contacting them, items GetHuman1694906 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
Tip from another customer
For most issues that have to do with a cell phone manufacturer or the actual device usually results in you calling in.
The issue in GetHuman1694906's own words
Good day, my name is Alta du Plessis. I am a Samsung user for a few years. I upgrated October this year to the S*. My phone fell out of my pocket today and my screen damaged. I was told by two users that I can ask for the screen to be replaced unde guarantee. I went to * MTN stores in Bloemfontein today and no * person was able to assist. Is it true that I can ask for the screen to be replaced*My phone no. **********
GetHuman1694906 did not yet indicate what Samsung should do to make this right.
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