Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sny_gali may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-sny_gali's own words
I have submitted a claim for an exchange on a TV on October **th, I have been given the run around for over * month now and my issue is still not resolved. I am without a TV for over * weeks now and the **** Samsung has not been any help. I have already accepted the replacement and they were supposed to call me to schedule delivery over * weeks ago. I have spoken with a supervisor and this is still not resolved.
GetHuman-sny_gali did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-sny_gali fixed the problem
We are waiting for GetHuman-sny_gali to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.