Our washer is shredding our clothes. We have called for a month and no one is helping u...

GetHuman1645622's customer service issue with Samsung from November 2018

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The issue in GetHuman1645622's own words
Our washer is shredding our clothes. We have called for a month and no one is helping us. We get transferred * times every call we make. We want our washer replaced. It is still under warranty so we dont understand the problem. Please help us!! We cant afford to keep going to the laundry mat. This is getting ridiculous. Beyond ridiculous. This morning our call was ** minutes and still we were on hold.
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Samsung

Customer service issue
Reported by GetHuman1645622
Nov 28th, 2018 - 9 mons ago
I have an issue with Samsung too
Not resolved
Seen by 3 customers so far
Similar issue to 1789 others
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Timeline
GetHuman1645622 started working on this issue
Nov 28th, 2018 3:49pm