my Samsung top load washer is part of the recall. The basket in tbe machine is practica...

GetHuman-laneita's customer service issue with Samsung from November 2018

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The issue in GetHuman-laneita's own words
my Samsung top load washer is part of the recall. The basket in tbe machine is practically unattatched. its unusable. iI contacted Samsung, explained what was going on. I was told I would receive a full refund not a rebate. I was instructed to send my proof of purchase. which I did. I've called many times to check the status and has always been shifted to another dept or someone higher up. iam still without a machine. and havent received a refund.
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Customer service issue
Reported by GetHuman-laneita
Nov 27th, 2018 - 9 mons ago
I have an issue with Samsung too
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GetHuman-laneita started working on this issue
Nov 27th, 2018 12:48am