I am waiting for a product to be picked up in order to have my refund issued. This has...

GetHuman1626739's customer service issue with Samsung from November 2018

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The issue in GetHuman1626739's own words
I am waiting for a product to be picked up in order to have my refund issued. This has been going on for over a month now. Refund was approved by samsung on *******. The TV is still in my home because the shipping company has yet to contact me to schedule a pick up.**The claim number is **********. I have spent countless hours on the phone with samsung, however return*refund dept does not return phone calls.**I would like an update.**KEri Lonieski****-***-****
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Customer service issue
Reported by GetHuman1626739
Nov 26th, 2018 - 10 mons ago
I have an issue with Samsung too
Not resolved
Seen by 2 customers so far
Similar issue to 1759 others
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GetHuman1626739 started working on this issue
Nov 26th, 2018 2:00pm