purchased a new Samsung phone in ** day it did not work returned it and they could not...

GetHuman-annhanc's customer service issue with Samsung from November 2018

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The issue in GetHuman-annhanc's own words
purchased a new Samsung phone in ** day it did not work returned it and they could not fix it. told me they would send me a check for ***.** the price of the phone. It has been way over the time they said I would receive the check. I have called everyday this week and been on hold at least ** minutes to an hour.Each time they tell me I should have received the check. I am really upset with the service. number ********** and **********
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Samsung

Customer service issue
Reported by GetHuman-annhanc
Nov 2nd, 2018 - a mon ago
I have an issue with Samsung too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-annhanc started working on this issue
Nov 2nd 8:36pm