have had problems with my phone sence i got it . spoke with customer service several t...

GetHuman-dawgsdog's customer service issue with Samsung from October 2018

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The issue in GetHuman-dawgsdog's own words
have had problems with my phone sence i got it . spoke with customer service several times .finally Samsung agreed to repair the phone . so i sent it to them and it came back with new issues. now when i make a call no one can hear me when i talk but i can hear them . i am so mad i called customer service again and was told to send it back to them . i am truly mad . i want a new phone . i am over dealing with this phone and all the problems that it has. thank u for all your help in this matter. tony fore*my phone is a samsung j *. if i dont receive a new phone i will be contacting a lawyer about this matter . i am tired of dealing with this matter . THANK you ....
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Samsung

Customer service issue
Reported by GetHuman-dawgsdog
Oct 19th, 2018 - a mon ago
I have an issue with Samsung too
Fixed
Seen by 6 customers so far
Similar issue to 1438 others
0 customers following this
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Timeline
GetHuman-dawgsdog started working on this issue
Oct 19th 9:23am
GetHuman-dawgsdog indicated the issue is not fixed yet.
Oct 20th 3:09pm
GetHuman-dawgsdog indicated the issue is not fixed yet.
Oct 21st 6:11pm
GetHuman-dawgsdog indicated the issue is not fixed yet.
Oct 21st 6:22pm
GetHuman-dawgsdog indicated the issue is not fixed yet.
Oct 21st 6:24pm