My Samsung oven was purchased *******. There are * problems that need repair. The door...

GetHuman1321327's customer service issue with Samsung from October 2018

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The issue in GetHuman1321327's own words
My Samsung oven was purchased *******. There are * problems that need repair. The door has become unhinged on one side and I cannot fix that myself. Secondly there is a mound tin like noise that the oven makes when it is on. It doesn’t happen the entire time but it happens every couple minutes and lasts **-** seconds each time. It is a vibrating noise and it isn’t normal - it is new and indicates something is wrong. I am now unable to cook with my oven because of these problems and I want a repair person to come out ASAP.
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Samsung

Customer service issue
Reported by GetHuman1321327
Oct 11th, 2018 - a mon ago
I have an issue with Samsung too
Not resolved
Seen by 3 customers so far
Similar issue to 1363 others
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Timeline
GetHuman1321327 started working on this issue
Oct 11th 8:13pm