I been over more then month with different stories every day I call about my refund for...

GetHuman1319325's customer service issue with Samsung from October 2018

1356 similar
0 following
Help with my Samsung issue
First: share to improve GetHuman1319325's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1319325 to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1319325's own words
I been over more then month with different stories every day I call about my refund for a Samsung TV that I bought a Q*FN (**** QLED) ** inch I did all the process and get verified by Samsung Certified technician. Got ask for a refund on a amount of *,***.** d*lar I say yes. Then ask me to send pictures with the label from the tv off and cut the cable I did everything. They summit and say wait * to * days someone will call you to get the info for your refund. After that has been almost * weeks with several versi*n everyday not gave me the final approval yet. The more frustrating about all this process is the diferrent story on every operator. It affect Samsung credibility. Anyways I need help I got here a damage tv with cut cable that cost $*,***.
GetHuman1319325 did not yet indicate what Samsung should do to make this right.
How GetHuman1319325 fixed the problem
We are waiting for GetHuman1319325 to fix the problem and share the solution with the rest of us customers.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Samsung customer problems.
How Do I Get Device Support from Samsung?How Do I Make a Repair Request with Samsung?
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1319325 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1319325
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1356 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address
GetHuman1319325 started working on this issue
Oct 11th, 2018 3:34pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!
Call Toll-Free: 888-959-6783
Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians