I been over more then month with different stories every day I call about my refund for...
GetHuman1319325's customer service issue with Samsung from October 2018
5 views | 1356 similar | 0 following
Help with my Samsung issue
First: share to improve GetHuman1319325's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1319325 to get a Samsung rep on the line!
Always use the GetHuman Phone to call Samsung. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1319325's own words
I been over more then month with different stories every day I call about my refund for a Samsung TV that I bought a Q*FN (**** QLED) ** inch I did all the process and get verified by Samsung Certified technician. Got ask for a refund on a amount of *,***.** d*lar I say yes. Then ask me to send pictures with the label from the tv off and cut the cable I did everything. They summit and say wait * to * days someone will call you to get the info for your refund. After that has been almost * weeks with several versi*n everyday not gave me the final approval yet. The more frustrating about all this process is the diferrent story on every operator. It affect Samsung credibility. Anyways I need help I got here a damage tv with cut cable that cost $*,***.
GetHuman1319325 did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman1319325 fixed the problem
We are waiting for GetHuman1319325 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Samsung customer problems.