I bought * phones from Sprint in February. We used them approximately * weeks. Sprint's...

GetHuman1219043's customer service issue with Samsung from September 2018

Help with my Samsung issue
The issue in GetHuman1219043's own words
I bought * phones from Sprint in February. We used them approximately * weeks. Sprint's cell service and customer service was so bad that we switched back to our previous carrier. I have had the phones unlocked by Sprint after i paid for all of them. However the phones are useless as they keep indicating they are locked! Two of the phones never had a lock put on them. I was able to do a hard reset to factory on every phone and it appeared they were going to work. However when I turned them back on they are requiring a password again! I paid a lot of money for these phones and have two of them sold if i can get them to work. I would like to re coup some of the money I lost on them. I would also accept an exchange if you cant refund my money.
GetHuman1219043 did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman1219043 fixed the problem
We are waiting for GetHuman1219043 to fix the problem and share the solution with the rest of us customers.
Please help with my Samsung issue
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Samsung email you?
This email address isn't valid

Samsung

Customer service issue
Reported by GetHuman1219043
Sep 27th, 2018 - 2 mons ago
I have an issue with Samsung too
Fixed
Seen by 5 customers so far
Similar issue to 1237 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address
Timeline
GetHuman1219043 started working on this issue
Sep 27th 6:50pm
GetHuman1219043 shared this issue with friends on Facebook
Sep 27th 6:53pm
GetHuman1219043 indicated the issue is not fixed yet.
Sep 28th 8:57pm
GetHuman1219043 indicated the issue is not fixed yet.
Sep 28th 9:06pm