Purchased a Samsung dryer in ***** the control board is now gone bad (certified applian...

GetHuman-gbillups's customer service issue with Samsung from September 2018

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The issue in GetHuman-gbillups's own words
Placed clothes in dryer and no heat code appeared (hE) ... Purchased a Samsung dryer in ***** the control board is now gone bad (certified appliance repair diagnostic test).*Mdl * DV***AEWXAA*Ser *Y**E**BSB*****D*The control board is the brains of the dryer. I have products by GE*Whirlpool* Jenn Aire, etc. that are over ** years old. This is a piece of junk and the control board should be replaced*shipped at no charge. I further plan to post my issues and the lack of cooperation by your company. This shows no regard for the consumer* unfortunately, I have a Samsung washer as well which has also been repaired. Additionally, the first pair of Samsung washer & dryer unit I purchased both had to be replaced within the first * months. This is a total disregard for customer satisfaction and negatively reflects the lack of concern or ratings by the consumer. I will never purchase another Samsung product and will ensure I pass that on to others. As stated, request control board be replaced and shipped at no charge..
Control board replaced and shipped at no charge
This is the second time I have tried your products (washer*dryer)* the first set had to replaced
I have an issue with Samsung too
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Samssung dryer
Customer service issue
Reported by GetHuman-gbillups
Sep 19th, 2018 - 6 mons ago
I have an issue with Samsung too
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Seen by 10 customers so far
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GetHuman-gbillups started working on this issue
Sep 19th, 2018 8:48pm