I have a Samsung S* plus when I receive calls if I don't answer the phone my answering...

GetHuman1163422's customer service issue with Samsung from September 2018

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The issue in GetHuman1163422's own words
I have a Samsung S* plus when I receive calls if I don't answer the phone my answering service says that my phone is not set up to receive calls and hangs up right up on the person I have called my service Carrier and about * people tried to help me fix this issue and and dunno a veil they tried to tell me to hold my finger down on the one and then I can reset my voicemail message I need someone who knows how to help me thank you my telephone number is ********** my name is Dorothy Childers
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Customer service issue
Reported by GetHuman1163422
Sep 18th, 2018 - 6 mons ago
I have an issue with Samsung too
Not resolved
Seen by 2 customers so far
Similar issue to 1156 others
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GetHuman1163422 started working on this issue
Sep 18th, 2018 11:36pm