Have spent ** hours trying to connect*a model UN**ES****FXZA Samsung Smart TV to the in...

GetHuman-rdsends's customer service issue with Samsung from September 2018

9 views
 | 
1099 similar
 | 
0 following
Help with my Samsung issue
First: share to improve GetHuman-rdsends's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-rdsends to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-rdsends may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-rdsends's own words
Have spent ** hours trying to connect*a model UN**ES****FXZA Samsung Smart TV to the internet through a NETGEAR AC**** Tri-Band Router, Model R****P. TV is about ** feet from the router. I entered security number as requested but don’t know where to enter wifi name & password* tv screen shows lock on router. HELP!*...going nuts with this thing since we just ordered NETFLIX and can’t use it.*Thanks. *Den ***-***-****
GetHuman-rdsends did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-rdsends fixed the problem
We are waiting for GetHuman-rdsends to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rdsends fixes it.
This email address isn't valid

Samsung

Customer service issue
Reported by GetHuman-rdsends
Sep 12th, 2018 - a yr ago
I have an issue with Samsung too
Not resolved
Seen by 9 customers so far
Similar issue to 1099 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rdsends started working on this issue
Sep 12th, 2018 11:40pm