I have a * year warranty extension service plan that I bought with my **" tv through sa...

GetHuman1043294's customer service issue with Samsung from August 2018

Help with my Samsung issue
The issue in GetHuman1043294's own words
I have a * year warranty extension service plan that I bought with my **" tv through samsung.com. Thus far I have had to call *-***-samsung more than ** times (sometimes just being hung up on or disconnected). They have already created * separate ticket numbers and closed * of them. They keep sending my info to Tammy TV as a service center despite the fact that I have already explained at least * times or more that Tammy TV says that they are not an assurance authorized party and cannot help me (telling me to cal samsung back). and the circle keeps continuing endlessly. my service plan says it covers from ********-********
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Samsung

Customer service issue
Reported by GetHuman1043294
Aug 27th, 2018 - 4 mons ago
I have an issue with Samsung too
Fixed
Seen by 6 customers so far
Similar issue to 955 others
0 customers following this
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Timeline
GetHuman1043294 started working on this issue
Aug 27th 7:48pm
GetHuman1043294 shared this issue with your circles on Google+
Aug 27th 7:49pm
GetHuman1043294 shared this issue with others over email
Aug 27th 7:50pm
GetHuman1043294 indicated the issue is not fixed yet.
Aug 30th 8:50pm
GetHuman1043294 indicated the issue is not fixed yet.
Aug 30th 9:16pm
GetHuman1043294 indicated the issue is not fixed yet.
Aug 30th 9:16pm