** cu. ft. French Door Refrigerator with Twin Cooling Plus***MODEL NUMBER: RF**HFENDSR...

GetHuman-liberale's customer service issue with Samsung from August 2018

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The issue in GetHuman-liberale's own words
** cu. ft. French Door Refrigerator with Twin Cooling Plus***MODEL NUMBER: RF**HFENDSR*AASERIAL NUMBER: *AF**BBGA*****N**We have persistent problems with *-door fridge: it starts with the noise and leakage inside the bins compartment. Than temperature inside goes up and finally it stops cooling at all. Since the beginning of August we have already two service repair man visits. We paid for the first visit and part replacement $***, paid for part replacement $*** during second visit, not mentioning spoiled food that we ‘re not reimbursed for, and now we have the same problem again - noise from the inside the fridge became really unbearable, we have to close bedrooms doors to sleep, water under bins, and temperature inside the fridge already goes up. Just wondering how many visits it takes for the Samsung to admit the major problem and fix it once and for all or replace this piece of junk.

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Customer service issue
Reported by GetHuman-liberale
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 949 others
0 customers following this


GetHuman-liberale started working on this issue
Aug 27th, 2018 2:06pm