I purchased all my Samsung appliances from Home Depot haven't had them but three years...

GetHuman-amberhou's customer service issue with Samsung from August 2018

Help with my Samsung issue
The issue in GetHuman-amberhou's own words
I purchased all my Samsung appliances from Home Depot haven't had them but three years first my refrigerator starts acting up and freezing the refrigerator part then you'll send a repairman out to fix it he changed out a piece and it still does the same thing it freezes up now my microwave has gone out the plug that it is plugged in works fine there's no lights there's no nothing that comes on. I spoke to someone in y'all's office at * *** Samsung they told me last night on the phone that they would do a one time to come out and fix my microwave with parts and labor. So they called me back today to tell me that they could only do Parts not labor they really need to have someone in there that can speak better English people that call that speaks English on the other end of the phone call. But I guess I'll have to do whatever I need to do I will call corporate until I can get this resolved I didn't spend over $*,*** for my appliances and to have them mess up
I would like for them to cover labor and materials like they said they would
I have an issue with Samsung too
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Samsung

Customer service issue
Reported by GetHuman-amberhou
Aug 21st, 2018 - a mon ago
I have an issue with Samsung too
Fixed
Seen by 7 customers so far
Similar issue to 901 others
0 customers following this
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Timeline
GetHuman-amberhou started working on this issue
Aug 21st 10:05pm
GetHuman-amberhou indicated the issue is not fixed yet.
Aug 21st 11:49pm
GetHuman-amberhou indicated the issue is not fixed yet.
Aug 21st 11:49pm
GetHuman-amberhou indicated the issue is not fixed yet.
Aug 21st 11:51pm