Samsung Refund issues

GetHuman-hebrr's customer service issue with Samsung from August 2018

Help with my Samsung issue
The issue in GetHuman-hebrr's own words
Return item for refund ... I ordered Galaxy Tab A **.*” Book Cover - Black-EF-BT***PBEGUJ back in May. I sent i back for refund, Return Receipt *DJTLU**YY Dated June *th, and i got an email stating unsuccessful return of Incorrect or unauthorized product. I called a eCommerce division and they said i did everything correctly and did not know why the warehouse did this. They told me the product would be sent back to me and i had to do another return. I have not received product or refund yet. I have several emails saying it it still under investigation. I just want my refund. It has been over * months now. Any help would be appreciated getting my $** dollars back. Thank you
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Samsung

Customer service issue
Reported by GetHuman-hebrr
Aug 13th, 2018 - 7 mons ago
I have an issue with Samsung too
Fixed
Seen by 13 customers so far
Similar issue to 824 others
0 customers following this
Items needed
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Timeline
GetHuman-hebrr started working on this issue
Aug 13th, 2018 1:38pm
GetHuman-hebrr indicated the issue is not fixed yet.
Aug 13th, 2018 2:40pm
GetHuman-hebrr indicated the issue is not fixed yet.
Aug 13th, 2018 5:16pm
GetHuman-hebrr indicated the issue is not fixed yet.
Aug 13th, 2018 5:18pm
GetHuman-hebrr indicated the issue is not fixed yet.
Aug 14th, 2018 2:41pm
GetHuman-hebrr indicated the issue is not fixed yet.
Aug 14th, 2018 2:43pm
GetHuman-hebrr indicated the issue is not fixed yet.
Aug 14th, 2018 2:44pm
GetHuman-hebrr confirmed the issue is fixed. Hooray!
Aug 14th, 2018 2:45pm
GetHuman-hebrr confirmed the issue is fixed. Hooray!
Aug 16th, 2018 2:40pm