Bought a Verizon *G LLETGalaxy S* from a third party. But the phone is locked. It says...

GetHuman-shpurs's customer service issue with Samsung from August 2018

5 views
 | 
812 similar
 | 
0 following
Help with my Samsung issue
Next: our robot will wait on hold for GetHuman-shpurs to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-shpurs's own words
Bought a Verizon *G LLETGalaxy S* from a third party. But the phone is locked. It says someone tried to reset it to factory settings and did it wrong. And then tells me to go to Samsung.com When I do that it ask for an email address and a password. I have the address for the person who I bought it from but he has forgotten the password. Now I cannot get a hold of him, and now I am stuck with a phone i can't unlock. Please help
GetHuman-shpurs did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-shpurs fixed the problem
We are waiting for GetHuman-shpurs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Samsung email you?
This email address isn't valid
Follow this issue
See how GetHuman-shpurs fixes it.
This email address isn't valid

Samsung

Customer service issue
Reported by GetHuman-shpurs
Aug 10th, 2018 - 7 mons ago
I have an issue with Samsung too
Not resolved
Seen by 5 customers so far
Similar issue to 812 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address
Timeline
GetHuman-shpurs started working on this issue
Aug 10th, 2018 10:20pm
GetHuman-shpurs shared this issue with your circles on Google+
Aug 10th, 2018 10:35pm