Bought a Verizon *G LLETGalaxy S* from a third party. But the phone is locked. It says...
GetHuman-shpurs's customer service issue with Samsung from August 2018
Help with my Samsung issue
Next: our robot will wait on hold for GetHuman-shpurs to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-shpurs's own words
Bought a Verizon *G LLETGalaxy S* from a third party. But the phone is locked. It says someone tried to reset it to factory settings and did it wrong. And then tells me to go to Samsung.com When I do that it ask for an email address and a password. I have the address for the person who I bought it from but he has forgotten the password. Now I cannot get a hold of him, and now I am stuck with a phone i can't unlock. Please help
GetHuman-shpurs did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-shpurs fixed the problem
We are waiting for GetHuman-shpurs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.