Refrigerator purchased *********Model RF**HFENDSR*AA*Claim * ***********Credit...

GetHuman-russlmay's customer service issue with Samsung from August 2018

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The issue in GetHuman-russlmay's own words
Refrigerator purchased *********Model RF**HFENDSR*AA*Claim * ***********Credit * ************Serv. call ********-light on door stays on-replace main IC board**serv. call ********-water on main IC board per service tech**serv. call ********-order parts**serv call ********- no repair (tech reports water on main ic board to Samsung. Samsung says they will refund purchase.**********-Orlando @ Samsung will call back-NO call**********-Laura will call back- NO call**)*******-Ector will call back- NO call**********- disconnected on hold (twice)**********-Luce will call back to give store credit-NO call**********-supervisor Rudy will call back-No call**********-Johanson (Case Management) will call back-NO CALL

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Samsung

Customer service issue
Reported by GetHuman-russlmay
Aug 2nd, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 737 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
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Timeline

GetHuman-russlmay started working on this issue
Aug 2nd, 2018 1:55pm
GetHuman-russlmay shared this issue with friends on Facebook
Aug 2nd, 2018 1:56pm
GetHuman-russlmay indicated the issue is not fixed yet.
Aug 6th, 2018 11:30am
GetHuman-russlmay indicated the issue is not fixed yet.
Aug 8th, 2018 3:45pm

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