We have a * yr old Samsung SUHD tv that we paid a lot of money for. It has begun to lo...

GetHuman-cebpbb's customer service issue with Samsung from July 2018

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The issue in GetHuman-cebpbb's own words
We have a * yr old Samsung SUHD tv that we paid a lot of money for. It has begun to loose light over the majority of the screen with brightness only on the vertical edges. I have been thru the entire reset procedure and was told to call a repair person. I haven’t had a tv go out in ** yrs, this is unacceptable. I want It fixed, and I do not want a bill. I am prepared never to recommend a Samsung to anyone.
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Samsung

Customer service issue
Reported by GetHuman-cebpbb
Jul 3rd, 2018 - a yr ago
I have an issue with Samsung too
Not resolved
Seen by 7 customers so far
Similar issue to 553 others
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Timeline
GetHuman-cebpbb started working on this issue
Jul 3rd, 2018 8:51pm