My issue is with a rep who called me a racist because I asked for someone with better E...

GetHuman818955's customer service issue with Samsung from June 2018

Help with my Samsung issue
The issue in GetHuman818955's own words
My issue is with a rep who called me a racist because I asked for someone with better English for my ***% disabled hard of hearing Vietnam vet...A racist?! Really is this how you teach your reps to speak to a customer who was attempting to buy a S** thru Verizon?! The sale went thru finally on the internet. The reps name was Celeste...it was Saturday I believe. He called from our home phone **********.
GetHuman818955 did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman818955 fixed the problem
We are waiting for GetHuman818955 to fix the problem and share the solution with the rest of us customers.
Please help with my Samsung issue
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Samsung email you?
This email address isn't valid

Samsung

Customer service issue
Reported by GetHuman818955
Jun 25th, 2018 - 4 mons ago
I have an issue with Samsung too
Fixed
Seen by 13 customers so far
Similar issue to 501 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address
Timeline
GetHuman818955 started working on this issue
Jun 25th 5:20pm
GetHuman818955 shared this issue with friends on Facebook
Jun 25th 5:21pm
GetHuman818955 indicated the issue is not fixed yet.
Jun 25th 8:11pm
GetHuman818955 indicated the issue is not fixed yet.
Jun 27th 1:37am
GetHuman818955 indicated the issue is not fixed yet.
Jun 28th 7:05pm