Last night when i went to bed, my *st p***word was a fingerprint and the *nd was my pin...

GetHuman818672's customer service issue with Samsung from June 2018

3 views
 | 
499 similar
 | 
0 following
Help with my Samsung issue
Before contacting them, items GetHuman818672 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
GetHuman818672's next move: have a Samsung rep call.
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman818672's own words:
Last night when i went to bed, my *st p***word was a fingerprint and the *nd was my pin. But this morning my p***word has changed to direction swipe and i have no other way of unlocking my phone but direction swipe, which i don't know. I have an S* and I want my p***word to be rested so i can access my phone and change my p***word back.
I trust that Samsung will make this right and come up with a resolution that is fair.
Help with my Samsung issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Samsung email you?
This email address isn't valid
Follow this issue
See how GetHuman818672 fixes it.
This email address isn't valid

Samsung

Customer service issue
Reported by GetHuman818672
Jun 25th, 2018 - 2 mons ago
I have an issue with Samsung too
Not resolved
Seen by 3 customers so far
Similar issue to 499 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman818672 started working on this issue
Jun 25th 4:30pm