Last night when i went to bed, my *st password was a fingerprint and the *nd was my pin...

GetHuman818672's customer service issue with Samsung from June 2018

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The issue in GetHuman818672's own words
Last night when i went to bed, my *st password was a fingerprint and the *nd was my pin. But this morning my password has changed to direction swipe and i have no other way of unlocking my phone but direction swipe, which i don't know. I have an S* and I want my password to be rested so i can access my phone and change my password back.
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Samsung

Customer service issue
Reported by GetHuman818672
Jun 25th, 2018 - 4 mons ago
I have an issue with Samsung too
Not resolved
Seen by 3 customers so far
Similar issue to 499 others
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Timeline
GetHuman818672 started working on this issue
Jun 25th 4:30pm