I bought a Samsung refrigeratoe with Ice maker, (ice maker does not work) been trying t...

GetHuman816156's customer service issue with Samsung from June 2018

Help with my Samsung issue
The issue in GetHuman816156's own words
I bought a Samsung refrigeratoe with Ice maker, (ice maker does not work) been trying to get a technician out to my house. each time I am told two different thing it take ** to ** hours, call back then I am told ** to ** hours. then I found out I bought the refrigerator for with tax $***.**. I go back down to Home Depot three day later it is $***.**.bottom line I want to swith it out for another, because I am not happy Samsung service department, the technian Lied said he came to my house, which he din not I waited all day on a call from someone in that department, because the operator on phone said someone will be calling me to set up a time, never got that call. I am a very dis-satisfied customer with Samsung at this time. * Mrs. Marie Cherry (***) ***-****-Home phone associated with this account.
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Samsung

Customer service issue
Reported by GetHuman816156
Jun 24th, 2018 - 4 mons ago
I have an issue with Samsung too
Fixed
Seen by 12 customers so far
Similar issue to 494 others
0 customers following this
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Timeline
GetHuman816156 started working on this issue
Jun 24th 6:55pm
GetHuman816156 indicated the issue is not fixed yet.
Jun 25th 7:56pm