I bought a Samsung refrigeratoe with Ice maker, (ice maker does not work) been trying t...

GetHuman816156's customer service issue with Samsung from June 2018

25 views | 494 similar | 0 following
Help with my Samsung issue
Next: our robot will wait on hold for GetHuman816156 to get a Samsung rep on the line!
Always use the GetHuman Phone to call Samsung. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman816156's own words
I bought a Samsung refrigeratoe with Ice maker, (ice maker does not work) been trying to get a technician out to my house. each time I am told two different thing it take ** to ** hours, call back then I am told ** to ** hours. then I found out I bought the refrigerator for with tax $***.**. I go back down to Home Depot three day later it is $***.**.bottom line I want to swith it out for another, because I am not happy Samsung service department, the technian Lied said he came to my house, which he din not I waited all day on a call from someone in that department, because the operator on phone said someone will be calling me to set up a time, never got that call. I am a very dis-satisfied customer with Samsung at this time. * Mrs. Marie Cherry (***) ***-****-Home phone associated with this account.

GetHuman816156 did not yet indicate what Samsung should do to make this right.

How GetHuman816156 fixed the problem

We are waiting for GetHuman816156 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman816156 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman816156
Jun 24th, 2018 - 4 years ago
Seen by 25 customers so far
Similar issue to 494 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address


GetHuman816156 started working on this issue
Jun 24th, 2018 6:55pm
GetHuman816156 indicated the issue is not fixed yet.
Jun 25th, 2018 7:56pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians