I locked myself out of my s*. tried time and time again to get samsung to accept my pho...

GetHuman763443's customer service issue with Samsung from June 2018

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Help with my Samsung issue
Before contacting them, items GetHuman763443 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
GetHuman763443's next move: have a Samsung rep call.
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The issue and preferred resolution, in GetHuman763443's own words:
I locked myself out of my s*. tried time and time again to get samsung to accept my phone to be unlocked. they refuse my phone because of a number I never received when I purchased the phone from Verizon ****. It is not a fault us mines the number asked for is not on my receipt from Verizon yet I am stuck with a ***.** . It is my phone and I need to get it cleared so I can use it again.
I trust that Samsung will make this right and come up with a resolution that is fair.
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Samsung

Customer service issue
Reported by GetHuman763443
Jun 8th, 2018 - 2 mons ago
I have an issue with Samsung too
Not resolved
Seen by 5 customers so far
Similar issue to 63 others
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Timeline
GetHuman763443 started working on this issue
Jun 8th 4:05pm