Hey ******* do you know your artificial assistant keeps calling me and asking me why I...

GetHuman757761's customer service issue with Samsung from June 2018

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The issue in GetHuman757761's own words
Hey ******* do you know your artificial assistant keeps calling me and asking me why I called it? Which I haven't in over * hours. About * hours ago I got the answer to my question that I was calling your company for ** hours to get the answer to and the short answer is all you people are fucked up there at Samsung I bet that there is insane human around and your machines are no better. Now tell me why has your machine been calling me and why won't it listen to anybody even though it says talk to me like I'm a normal person when I know what the **** I'm talking about when I do it doesn't know what the **** I'm talking about I need a solution to this problem that your company is closed not the problem I usually towards you or called you about I mean you don't provide enough information in your user manual or your online manual to accomplish anything which I was trying to accomplish something early today and that was to operate the TV set I bought from your company. I only wanted to be able to watch the broadcast channels that your manual said was available but it didn't say how so last night at midnight I started calling because that's when the hours on your website said you'd be there so from Midnight to * in the morning I was calling * * * times an hour and finally at *:** your automated assistant picked up the phone and might I point out that it doesn't understand English Korean Italian or anything else it doesn't understand **** about **** I know cuz I've been trying to so it would stop calling me you don't have the right to harass me **** you **** you **** you I said **** you **** you **** you
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Samsung

Customer service issue
Reported by GetHuman757761
Jun 6th, 2018 - 10 mons ago
I have an issue with Samsung too
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GetHuman757761 started working on this issue
Jun 6th, 2018 9:27pm