Customer Service - Fix my phone. - I got told differently

GetHuman593455's customer service issue with Samsung from April 2018

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Help with my Samsung issue
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Order number (if applicable), Billing address, Phone number on account, and Email address
GetHuman593455's next move: have a Samsung rep call.
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The issue and preferred resolution, in GetHuman593455's own words:
Fix my phone. ... Customer Service
I got told differently
A fix.
Help with my Samsung issue
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Samsung

Samsung Galaxy S**
Customer service issue
Reported by GetHuman593455
Apr 21st, 2018 - 3 mons ago
I have an issue with Samsung too
Not resolved
Seen by 3 customers so far
Similar issue to 658 others
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Timeline
GetHuman593455 started working on this issue
Apr 21st 4:44pm