No TV sound coming out of the system - Hook my surround sound up. model HT-J**** - I'm...

GetHuman608326's customer service issue with Samsung from April 2018

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The issue in GetHuman608326's own words
Hook my surround sound up. model HT-J**** ... No TV sound coming out of the system
I'm hooking the system to an older model LN-T****F Samsung TV
No Surround sound coming from TV
I have an issue with Samsung too
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Samsung

Samsung Surround Blu ray*D*Home Entertainment System
Customer service issue
Reported by GetHuman608326
Apr 18th, 2018 - 5 mons ago
I have an issue with Samsung too
Not resolved
Seen by 2 customers so far
Similar issue to 1190 others
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Timeline
GetHuman608326 started working on this issue
Apr 18th 4:51pm