I purchased * pieces of the Samsonite Eco Nu luggage, on January *, ****. I always try...

GetHuman-sklinkon's customer service issue with Samsonite.com from January 2019

68 similar
0 following
Help with my Samsonite.com issue
Next: our robot will wait on hold for GetHuman-sklinkon to get a Samsonite.com rep on the line!
Always use the GetHuman Phone tocall Samsonite.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-sklinkon's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sklinkon may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-sklinkon's own words
I purchased * pieces of the Samsonite Eco Nu luggage, on January *, ****. I always try to buy products that are the most environmentally friendly and safe for me to use, and thought that luggage made of recycled plastic would be a good idea. During the checkout process, the Prop ** wanting came onto the screen. I didn't make a note of what it said, and decided to go ahead with the purchase. But now I have been thinking about the warning, and would like to know more about it. When I travel, I keep my clothing in the luggage, rather than transferring it to a drawer. (I thought this would work well with the Eco Nu luggage, because there would not be an objectional chemical smell that might transfer to my clothing.) Not I'm beginning to wonder if I made a wise choice. *) Could you please give me the name of the Prop ** chemical or chemicals that are involved and tell me everything that you know about it, as it related to the Eco Nu luggage? *) Please also tell me if there is another line of our luggage that might be better and safer for me to use. I have only had it for a short while, and have not used it yet, so perhaps I could exchange the pieces for others of yours in another one of your lines. I am very health conscious, and don't want to make a mistake! Thank you for your time in letting me know about what is involved, and what the best course of action is for me. I would like best of all to talk to someone about this.
GetHuman-sklinkon did not yet indicate what Samsonite.com should do to make this right.
I have an issue with Samsonite.com too
How GetHuman-sklinkon fixed the problem
We are waiting for GetHuman-sklinkon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Samsonite.com's attention and get better help faster. Tap below to get started.
Having Samsonite.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sklinkon fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sklinkon
Jan 14th, 2019 - 9 mons ago
I have an issue with Samsonite.com too
Not resolved
Seen by 4 customers so far
Similar issue to 68 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-sklinkon started working on this issue
Jan 14th 11:00pm