I purchased * pieces of the Samsonite Eco Nu luggage, on January *, ****. I always try...

GetHuman-sklinkon's customer service issue with Samsonite.com from January 2019

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Help with my Samsonite.com issue
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The issue in GetHuman-sklinkon's own words
I purchased * pieces of the Samsonite Eco Nu luggage, on January *, ****. I always try to buy products that are the most environmentally friendly and safe for me to use, and thought that luggage made of recycled plastic would be a good idea. During the checkout process, the Prop ** wanting came onto the screen. I didn't make a note of what it said, and decided to go ahead with the purchase. But now I have been thinking about the warning, and would like to know more about it. When I travel, I keep my clothing in the luggage, rather than transferring it to a drawer. (I thought this would work well with the Eco Nu luggage, because there would not be an objectional chemical smell that might transfer to my clothing.) Not I'm beginning to wonder if I made a wise choice. *) Could you please give me the name of the Prop ** chemical or chemicals that are involved and tell me everything that you know about it, as it related to the Eco Nu luggage? *) Please also tell me if there is another line of our luggage that might be better and safer for me to use. I have only had it for a short while, and have not used it yet, so perhaps I could exchange the pieces for others of yours in another one of your lines. I am very health conscious, and don't want to make a mistake! Thank you for your time in letting me know about what is involved, and what the best course of action is for me. I would like best of all to talk to someone about this.
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Samsonite.com

Customer service issue
Reported by GetHuman-sklinkon
Jan 14th, 2019 - 9 mons ago
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GetHuman-sklinkon started working on this issue
Jan 14th 11:00pm