I had purchased a Samsung washer and dryer from Sam’s.com. It was supposed to be delive...

GetHuman5314600's Complaint issue with Sam's Online from September 2020

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The issue in GetHuman5314600's own words
I had purchased a Samsung washer and dryer from Sam’s.com. It was supposed to be delivered last Wednesday the people told me they would be here between three and seven. I went ahead and went to my doctors appointment and they came at **:** AM. Then I called XPO, the ones that are supposed to be delivering it. They made a new appointment for yesterday and it was also supposed to be delivered between * and * PM. They never showed up nor did they call or text to tell me that they weren’t coming. It has been a mess. *I am leaving for Florida on Thursday and now they say that it will be delivered on Thursday. I told them I would not be at home so now I have to wait until I get back from Florida to receive my washer and dryer. I have called your number and talk to a lady she had fixed it all but it didn’t work. These people said that they cannot deliver it till after I get back since I wasn’t going to be home. Now I have to take my laundry to the laundry mat (which I don’t like) so that I have clean clothes to take with me on my trip. I have never Had such a hard time getting something that I ordered. I only have * loads as of now. *This ***** and I have no clue what to do!* Kenneth & Lisa Loy

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Sam's Online

Complaint issue
Reported by GetHuman5314600
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 29 others
0 customers following this

Timeline

GetHuman5314600 started working on this issue
Sep 29th, 2020 11:10pm
GetHuman5314600 indicated the issue is not fixed yet.
Sep 30th, 2020 3:32am

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