Order * ********** on *-**-** was overcharged please review and credit my account. Th...

GetHuman5868478's customer service issue with Sam's Club from March 2021

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The issue in GetHuman5868478's own words
Order * ********** on *-**-** was overcharged please review and credit my account. The overcharged amount was on the cat food that I cancelled successfully since online it showed free shipping or in store pickup which I selected in store and planned on picking everything up however when I paid and verified I saw that there was a charge of over $*.** to ship so I immediately cancelled it. Now I see it cancelled however I'm charged for item, tax and shipping ... NOT RIGHT.

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Sam's Club

Customer service issue
Reported by GetHuman5868478
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 1323 others
0 customers following this

Timeline

GetHuman5868478 started working on this issue
Mar 20th 5:42pm