A few years ago I bought a pair of sunglasses at our Sams Club store.*I liked the glass...

GetHuman-dsbuyher's customer service issue with Sam's Club from October 2020

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Help with my Sam's Club issue
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The issue in GetHuman-dsbuyher's own words
A few years ago I bought a pair of sunglasses at our Sams Club store.*I liked the glasses, but after a while the lens began to fail to a point where*you could not clean them.Next the nose rubber piece or whatever the material*failed so you couldn't wear them.*They were made by Native Eyewear. they claimed that they had a lifetime warranty.*The paperwork with the product stated "Native Eyewear product purchased at Sam's Club*is covered by the Native Eyewear Lifetime Warranty. Whatever the reason, we'll send you a *replacement pair, no questions asked.**The glasses were $** and NATIVE ZODIAC ******* IRON*BLACK.*The customer service department guides you to an internet conection which is not responding.*I Would like for Sams Club to offer a replacement.*The eyeglass department is of no help.*So the lifetime warranty was really not a true warranty.*We ahve been Sam's club members for many years.*I am interested in what you recommend i do about this situation.*Dave Buyher *** *** **** or *****@***.com

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Sam's Club

Customer service issue
Reported by GetHuman-dsbuyher
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 1526 others
0 customers following this

Timeline

GetHuman-dsbuyher started working on this issue
Oct 1st, 2020 7:27pm
GetHuman-dsbuyher indicated the issue is not fixed yet.
Oct 2nd, 2020 1:54am
GetHuman-dsbuyher indicated the issue is not fixed yet.
Oct 2nd, 2020 2:07am
GetHuman-dsbuyher indicated the issue is not fixed yet.
Oct 2nd, 2020 2:07am