I purchased a Plus account in March **** but when I try to checkout online I’m being ch...

GetHuman4867118's customer service issue with Sam's Club from May 2020

Help with my Sam's Club issue
The issue in GetHuman4867118's own words
Save shipping as a Plus member at SAM’s Club On all online items but not going to happen ... I should have read small print? ... I purchased a Plus account in March **** but when I try to checkout online I’m being charged shipping???
I should have had that explained when I upgraded?
Just order items online that have free shipping for this year’s Plus Membership... I probably will get the cheaper membership next time unless we can justify the cost difference ?
I have only been a customer for * years but lived near a Sam’s Ckubso could pick up most items needed.
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Sam's Club

Customer service issue
Reported by GetHuman4867118
May 25th, 2020 - 5 months ago
Fixed
Seen by 10 customers so far
Similar issue to 1521 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman4867118 started working on this issue
May 25th 1:13pm
GetHuman4867118 confirmed the issue is fixed. Hooray!
May 28th 5:22pm
GetHuman4867118 confirmed the issue is fixed. Hooray!
May 28th 5:29pm

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