I was on line for chat this morning over ** minutes wait time for a human after no help...

GetHuman-sdoke's customer service issue with Sam's Club from December 2019

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The issue in GetHuman-sdoke's own words
I was on line for chat this morning over ** minutes wait time for a human after no help from bot. When I became * in que the Oracle cloud server dropped my call and was never restored. The issue at that time was due to my membership rewards for joining on Dec. * which I haven't received, the e-gift card, pie, rolls, chicken etc. How do I resolve this?
GetHuman-sdoke did not yet indicate what Sam's Club should do to make this right.
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Sam's Club

Customer service issue
Reported by GetHuman-sdoke
Dec 16th, 2019 - 4 mos ago
Not resolved
Seen by 4 customers so far
Similar issue to 895 others
0 customers following this
Timeline
GetHuman-sdoke started working on this issue
Dec 16th, 2019 8:27am
GetHuman-sdoke indicated the issue is not fixed yet.
Dec 17th, 2019 10:10am