Yesterday I went to the Bentonville Sams Club. When I went to get the **% ground beef t...
GetHuman3771908's customer service issue with Sam's Club from October 2019
Help with my Sam's Club issue
First: share to improve GetHuman3771908's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3771908 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman3771908's own words
Yesterday I went to the Bentonville Sams Club. When I went to get the **% ground beef there was only * packages in the cooler. Two other people grabbed two of them, I grabbed the last one. I needed two so I went to ask the butcher about getting more. He checked and came out to tell me they were out, they would have more tomorrow. I said how can you be out of hamburger? He said they no longer do the ordering so it is out of their control. My question to you is, how can you be out of hamburger? The whole Sam club experience was like I have never experienced there before. I don't know what all you have changed there, but go back to the way it was. When I am paying for a membership I expect something as basic as meat to be in stock. You need to let the people run their own departments so this doesn't continue to happen. I will say that the people in the meat department were very apologetic and professional, however I was very disappointed with the whole shopping trip.
GetHuman3771908 did not yet indicate what Sam's Club should do to make this right.
I have an issue with Sam's Club too
How GetHuman3771908 fixed the problem
We are waiting for GetHuman3771908 to fix the problem and share the solution with the rest of us customers.
Please help with my Sam's Club issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sam's Club customer problems.