On *-**-** as I was entering Sams Club in Edwardsville, Illinois the sliding door malfu...

GetHuman2593302's Complaint issue with Sam's Club from March 2019

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The issue in GetHuman2593302's own words
On *-**-** as I was entering Sams Club in Edwardsville, Illinois the sliding door malfunctioned and the left door flew open hitting my arm. I had on a winter coat and heavy sweatshirt at the time but my arm started bruising and the spot of impact started swelling. I reported this to the manager and a couple of the clerks responded that the door had been a problem that day. I filled out an accident report and was told by the manager that someone would be calling. I went home and put ice on my arm to stop the swelling. Of course I never received a phone call. A week later I sent an email with the understanding that someone would respond within ** hrs. It has been over a week for the email and no response either. The *is ************ so trying again. I would think a gift card would be in order. Not my fault the door malfunctioned.

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Sam's Club

Complaint issue
Reported by GetHuman2593302
Mar 25th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 2485 others
0 customers following this

Timeline

GetHuman2593302 started working on this issue
Mar 25th, 2019 11:34pm

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