On *-**-** as I was entering Sams Club in Edwardsville, Illinois the sliding door malfu...
GetHuman2593302's Complaint issue with Sam's Club from March 2019
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Help with my Sam's Club issue
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Top Tip from another customer
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The issue in GetHuman2593302's own words
On *-**-** as I was entering Sams Club in Edwardsville, Illinois the sliding door malfunctioned and the left door flew open hitting my arm. I had on a winter coat and heavy sweatshirt at the time but my arm started bruising and the spot of impact started swelling. I reported this to the manager and a couple of the clerks responded that the door had been a problem that day. I filled out an accident report and was told by the manager that someone would be calling. I went home and put ice on my arm to stop the swelling. Of course I never received a phone call. A week later I sent an email with the understanding that someone would respond within ** hrs. It has been over a week for the email and no response either. The *is ************ so trying again. I would think a gift card would be in order. Not my fault the door malfunctioned.
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