Calling about my online order that has said been shipped out to us and only received on...

GetHuman1692607's customer service issue with Sam's Club from December 2018

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The issue in GetHuman1692607's own words
Calling about my online order that has said been shipped out to us and only received one item which is our galaxy tablet and still have no tracking number on the order of the pillow top mattress that is suppose to be shipped to us this week between Tuesday the *th till Friday the *th and have not received any verification on the order we bought the tablet and mattress on the black Friday sale and the money is still pending on our bank account I need to know what's going on with our orders and why have they not took the money out of our account epically since we already received one of the items Thanks so much will be waiting to talk to someone
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Sam's Club

Customer service issue
Reported by GetHuman1692607
Dec 5th, 2018 - 2 mons ago
I have an issue with Sam's Club too
Not resolved
Seen by 2 customers so far
Similar issue to 1568 others
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Timeline
GetHuman1692607 started working on this issue
Dec 5th, 2018 2:46am