We want to cancel my husband's mastercard sams club credit card. When we go to the clu...

GetHuman-bcmstev's customer service issue with Sam's Club from December 2018

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The issue in GetHuman-bcmstev's own words
We want to cancel my husband's mastercard sams club credit card. When we go to the club they say to call a certain phone number to cancel. My husband is hard of hearing. Do we really have to call? **Also, I want to downgrade my membership from a mastercard sams club credit card to a regular sams club card. When I went into the "renew your membership" portion of the website it says I need to visit the club. Why? They probably will tell me to call.......I am so frustrated with the lack of help at the club customer service.
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Sam's Club

Customer service issue
Reported by GetHuman-bcmstev
Dec 3rd, 2018 - 2 mons ago
I have an issue with Sam's Club too
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GetHuman-bcmstev started working on this issue
Dec 3rd, 2018 8:16pm