I waited in line over * hours to get a ticket to come back on another day and get an iP...

GetHuman1630096's customer service issue with Sam's Club from November 2018

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The issue in GetHuman1630096's own words
I waited in line over * hours to get a ticket to come back on another day and get an iPhone XR with a $*** sams club gift card. I came the last day hoping I could get another color other than black but was unable too. Another person came in while I was there and saw the deal I was getting. He did NOT come and wait the special pre Black Friday deal and the sales clerk gave him the same phone I have with the gist card anyway. Not only did I wait over * hours just to get a paper to come back later in the week, I had to wait over * hours because the guy doing the phones had no idea what he was doing he kept calling people on the phone for questions about the phone and how to ring it up. It was an awful experience and I would not recommend it to anyone in the future.
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Sam's Club

Customer service issue
Reported by GetHuman1630096
Nov 26th, 2018 - 10 mons ago
I have an issue with Sam's Club too
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Seen by 3 customers so far
Similar issue to 1463 others
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Timeline
GetHuman1630096 started working on this issue
Nov 26th, 2018 7:03pm