I’m Devinn Branon and I’ve been working overnight at Sam’s Club for over a year at loca...

GetHuman1476680's customer service issue with Sam's Club from November 2018

2 views
 | 
1211 similar
 | 
0 following
Help with my Sam's Club issue
Next: our robot will wait on hold for GetHuman1476680 to get a Sam's Club rep on the line!
Always use the GetHuman Phone tocall Sam's Club. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1476680's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman1476680's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1476680 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1476680's own words
I’m Devinn Branon and I’ve been working overnight at Sam’s Club for over a year at location **** in Florence, SC. Our current club manager is Freddie Cox and my night manager is Eric Crudup. As I moved up the tier, I was promoted to team lead by Freddie Cox, but we didn’t have a night manager or a club manager and I was basically running the show. So as Freddie came in from one of the stores that closed he promotes me. He promises me that there will a night manager soon and at this point I’m not the team lead yet. So, Eric Crudup comes and Freddie also hires other managers and they liked the way I worked. So, Freddie asked me if I wanted to do it and I took the test and he offered me $** because I was making $**.**. So, now I have a night manager and I’m the team leader. By the way, our night crew is understaffed and always is understaffed since when I first got there and so I maintained and let my work speak for itself and I tried to learn the position with no proper training. So, as I learn Eric, my new night manager, he used to leave before me and I would be the last person while he would leave. We never set the alarm. The door is always is always unlocked at night for anyone to come in. He would undermine me in front of associates, I never got weekends off and he would tell associates assignments before I got there that I was supposed to tell them as a lead. He would hold meetings and not make me aware of it and I would work overtime every single week with no weekends in weeks and months. This lasted about * months maybe a little longer as a supervisor and out of the blue one day, Freddie decides I’m no longer the team lead anymore. He told me it was business and it wasn’t personal and didn’t give me a real reason why I was demoted and said that I could pick an area or decide what I’m going to do. I didn’t sign anything or anything. And the night manager was present and to this day has no idea why he demoted me. The next day I came in and I noticed everyone was already there and they had held a meeting and said that I stepped down and I knew nothing of this and also announced the new team lead that same meeting. He didn’t even last two days and didn’t do the job because of how much I let them take advantage of me to use me and give me a title and take it away. When I did everything I asked and anybody can vouch that I’m a great worker and leader and very determined and it just put a bad taste in my mouth. So I just wonder if it’s legal for him to relinquish my title and I didn’t actually step down and I haven’t even been coached as a team lead. As an associate maybe but to renounce me as a team leader and there’s no written proof of me being disciplined seems kinda odd to me.
GetHuman1476680 did not yet indicate what Sam's Club should do to make this right.
I have an issue with Sam's Club too
How GetHuman1476680 fixed the problem
We are waiting for GetHuman1476680 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sam's Club's attention and get better help faster. Tap below to get started.
Having Sam's Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sam's Club email you?
This email address isn't valid
Follow this issue
See how GetHuman1476680 fixes it.
This email address isn't valid

Sam's Club

Customer service issue
Reported by GetHuman1476680
Nov 3rd, 2018 - a mon ago
I have an issue with Sam's Club too
Not resolved
Seen by 2 customers so far
Similar issue to 1211 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1476680 started working on this issue
Nov 3rd 12:00pm