On *-**-** Purchased two matress pads for a total of*$***.**. They were purchased on my...

GetHuman1369603's customer service issue with Sam's Club from October 2018

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The issue in GetHuman1369603's own words
On *-**-** Purchased two matress pads for a total of*$***.**. They were purchased on my Visa Credit Card ending in ****. The transaction appears on my bank statement as AR************** and the purchase was *****. **I returned both matress covers to the Sam's Club on N. ***th. Street in Menomonee Falls WI. on **** or ****.*The person in Customer service told me it would be about a week to ** day before I received the credit on my card. She gave me a receipt fot the return, however, I have been hospitalized with a hip replacement for the last several weeks, and my office was cleaned and the receipt discarded. I can send you a photo copy of the transaction on my bank statement if necessary. **Please call me at ***-***-****, and help me resolve this issue, as if you look up our account, you will see we are avid Sam's Customers, and spend an average of $**,*** annually at Sam's. The account Member * is ***************** and under the name Armond & Vera Messnick**Waiting for your assistance and thanks!*Armond Messnick****-***-**********@***.com
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Sam's Club

Customer service issue
Reported by GetHuman1369603
Oct 18th, 2018 - a mon ago
I have an issue with Sam's Club too
Not resolved
Seen by 2 customers so far
Similar issue to 1094 others
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Timeline
GetHuman1369603 started working on this issue
Oct 18th 3:13pm