Purchased a membership * weeks ago for full price. I asked the sales associate who help...

GetHuman1332511's customer service issue with Sam's Club from October 2018

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The issue in GetHuman1332511's own words
Purchased a membership * weeks ago for full price. I asked the sales associate who helped us how we could take advantage of a discount that I saw on krazyladycoupon.com. She stated that the only discount she knew of had ended but if I found the other discount that I could upgrade to the membership that offers more benefits. I have since found the discount but I can not find any info on how to purchase it minus the difference of the inital membership cost. I would like Sams representatives explain how to upgrade while recieving credit for the money we have already spent.
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Sam's Club

Customer service issue
Reported by GetHuman1332511
Oct 12th, 2018 - 2 mons ago
I have an issue with Sam's Club too
Not resolved
Seen by 3 customers so far
Similar issue to 1063 others
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GetHuman1332511 started working on this issue
Oct 12th 3:26pm