purchase a rod and reel combo ... Looking for help with returning a fishing rod*reel won at auction. Message I get is that it can not be returned, but it was broken during shipment. I took a picture of it but do not know where to go with it. I called the *** number below, but get nowhere with it???*Sorry, this item can't be returned*Please call member services at *.***.***.****, so we can help you.*Item Image*PENN BATTLE II*Item * ******
I have been chasing all over the samsclub online sights, and called the phone number provided that seemed to not provide a solution option for me in the maze of menu options. I tried doing online and supposed to get text with code to enter, but never get a text! very frustrating! I most likely will not use auction again.
been loyal sams customer for more than ** years!
Think I have tried all the online, and voice options with no solution yet.