My name Jade Tran Mem* ***************** and my brother name My Tran ( one memberships...

GetHuman-truongty's customer service issue with Sam's Club from October 2018

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The issue in GetHuman-truongty's own words
My name Jade Tran Mem* ***************** and my brother name My Tran ( one memberships card) today ******** i’ve Stop by order something total over$**.**dollars but cashiers said my membership card have $**.** dollars rewards I wants used this today ? I’m answer ‘YES’ and I’m still paid over $*.** dollars, but one man working there tell me follow him come to customer service,stop me and check my receipt and my membership card against !I think if member (*) card what whoever can used rewards.what going on he wanted I’m call my brothers MY TRAN talking about $**.** dollars rewards.Sorry just $**. ** he Harassed me (broken English) made me be shyest with all customers over there made me got trouble in store , even have * managers coming said apologies to me (both very nice ) and gift discount for me $**.** dollars but go home I’m still Sad because him (man) treated to lady so bad look like stolen people . I’m wanted good for company business take care good customer don’t do that with customer (no racism) customers or lady thank you
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Sam's Club

Customer service issue
Reported by GetHuman-truongty
Oct 11th, 2018 - a mon ago
I have an issue with Sam's Club too
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GetHuman-truongty started working on this issue
Oct 11th 2:59am