My name Jade Tran Mem* ***************** and my brother name My Tran ( one memberships...

GetHuman-truongty's customer service issue with Sam's Club from October 2018

1055 similar
0 following
Help with my Sam's Club issue
First: share to improve GetHuman-truongty's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-truongty to get a Sam's Club rep on the line!
Always use the GetHuman Phone tocall Sam's Club. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-truongty's own words
My name Jade Tran Mem* ***************** and my brother name My Tran ( one memberships card) today ******** i’ve Stop by order something total over$**.**dollars but cashiers said my membership card have $**.** dollars rewards I wants used this today ? I’m answer ‘YES’ and I’m still paid over $*.** dollars, but one man working there tell me follow him come to customer service,stop me and check my receipt and my membership card against !I think if member (*) card what whoever can used rewards.what going on he wanted I’m call my brothers MY TRAN talking about $**.** dollars rewards.Sorry just $**. ** he Harassed me (broken English) made me be shyest with all customers over there made me got trouble in store , even have * managers coming said apologies to me (both very nice ) and gift discount for me $**.** dollars but go home I’m still Sad because him (man) treated to lady so bad look like stolen people . I’m wanted good for company business take care good customer don’t do that with customer (no racism) customers or lady thank you
GetHuman-truongty did not yet indicate what Sam's Club should do to make this right.
I have an issue with Sam's Club too
How GetHuman-truongty fixed the problem
We are waiting for GetHuman-truongty to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sam's Club's attention and get better help faster. Tap below to get started.
Having Sam's Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sam's Club email you?
This email address isn't valid
Follow this issue
See how GetHuman-truongty fixes it.
This email address isn't valid

Sam's Club

Customer service issue
Reported by GetHuman-truongty
Oct 11th, 2018 - 3 mons ago
I have an issue with Sam's Club too
Not resolved
Seen by 3 customers so far
Similar issue to 1055 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
GetHuman-truongty started working on this issue
Oct 11th, 2018 2:59am